Shopify Plus engineering services

Not for most work – we work with standard Shopify and Shopify Plus. Theme work, performance, CRO, integrations, retainers and emergency support work on any plan. Plus is needed to customize the information, shipping and payment steps of checkout, to run Shopify Functions in a custom app, and for the full B2B feature set – though since April 2, 2026 core B2B works on every paid plan. As of October 2026, Plus starts at $2,300/month on a three-year term or $2,500/month on a one-year term. See the Shopify Plus pricing guide.

Shopify and Shopify Plus are the platforms we build on. We also work hands-on with Magento 1 and 2, Adobe Commerce, Salesforce Commerce Cloud, BigCommerce and WooCommerce – mostly to migrate stores from them to Shopify Plus, and for emergency fixes on stores still running there, including stores halfway through a migration. Each move has its own migration path with a timeline, and the migration cost guide lists the price bands.

Yes – the same senior team moves stores to Shopify Plus from five platforms. A migration typically takes 3–⁠12 weeks from BigCommerce or WooCommerce, and 8–⁠24+ weeks from Magento, Adobe Commerce or Salesforce Commerce Cloud. Catalog structure, integrations, custom logic and design scope decide where a store lands. The free migration assessment places your store in a band within 2 business days, and the timeline and price are fixed in writing before work starts. Your current store keeps trading while we build, and the cutover is rehearsed beforehand, so downtime stays minimal.

Yes – many engagements work exactly this way. We join your repositories, review process and sprint cadence, either as a dedicated engineer embedded in your team or with our team owning defined workstreams such as integrations or checkout. Your team sees every change in review, nothing reaches the live store without approval, and you own all of the code.

Yes. The emergency line, +1 (818) 651-3226, is open 24/7. During business hours (Mon–⁠Fri, 9 AM–⁠9 PM ET) every request gets a first response within 30–⁠60 minutes. Outside them, retainer clients with 24/7 coverage (the emergency add-on, or included on the Dedicated tier) get a first response within 2 hours, around the clock. One-time requests outside business hours are answered as engineers are available, so call rather than email. One-time emergency work costs $250/hour with a 2-hour minimum.

Yes – custom apps built only for your operations, and public apps for the Shopify App Store. Typical builds cover what existing apps almost do: custom bundling, inventory logic, ERP and CRM connections and workflow automation. If a maintained app or a Shopify Flow automation already does the job, we will say so, because a custom app is code you keep maintaining. More on app and automation development.

Yes – it is the most common case. When the cause is clear, we scope the fix directly. When it isn’t – an intermittent error, or a slow page with several suspects – a store audit comes first: $2,500 flat, with a written report ranked by impact × effort in 5 business days that you can share with any developer. Next steps are usually Core Web Vitals work, CRO, theme clean-up or a monthly retainer.

In two ways. In delivery, AI tooling speeds up data mapping, automated testing, code review and QA, and an engineer reviews every AI-assisted output before it ships. For clients, we build AI features where they save work: support automation, search, merchandising, catalog content and internal tools. Where a rules-based automation does the job – tagging orders or routing tasks – we use that instead and call it automation, not AI.